Paperwork!
No one in sales is fond of paperwork. For most salespeople paperwork needs to be filled out and sent in. We have to do this too, but a larger amount of our time involves chasing clients for paperwork needed to go ahead with the lease. Employment letters, tax information, etc…

Do it Right the First Time!
Correctly filling out paperwork may sound like common sense, but it’s actually a trait that stands out between average and champion agents. Although they deal with only a fraction of the amount of paperwork that champions do, average agents consistently make more mistakes. As a result they waste time handling the confusion created by the mistake, plus the time it takes to re-do the faulty form or application! Champion agents take the time to double check things and avoid this hassle.

Handle Paperwork As You Go Along
It may seem like a good idea to put aside all your paperwork until a set time each day and then deal with everything at once. Don’t do this. Things pile up quickly and you never know when a client unexpectedly calls, or something else disrupts your plans for the day. Paperwork can snowball – and if you get behind all your clients fall behind with you. It can get overwhelming pretty fast! You need this paperwork in order to keep clients happy, know what the heck is going on, and receive your commissions!

In Manhattan rentals, if the client does not sign within three days of seeing the apartment, the deal has a proportionally higher chance of unraveling. Create a sense of urgency about paperwork!